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|Knapp Main Office Tiki Bar – Image credit: @gpescatore25|
The following excerpt is from The Community of School (2001) published by the Academic Development Institute.
Oftentimes, a family’s first impression of the school is the school secretary. The smile, greeting, resourcefulness, eye contact, tone, respect and focus on meeting the needs of the family member is immediately evident to most. During this week’s Parent-Teacher Chat, we’ll discuss the school secretary position, and share ideas on how to insure every first impression is a positive and lasting one in our schools.
The idea for this chat topic came from my own secretary at Knapp Elementary, Mrs. Maria Shaw. Since reading Beyond the Bakesale during a recent parent-teacher book chat, she’s been invested in doing everything she can engage families from her lens. She’s always gone the extra mile for all of us at Knapp, but now she has the research and practical examples on how to take our school office family engagement “game” to the next level.
Join us this Wednesday, March 13th at 9PM EDT / 6PM PST. New Twitterer Mrs. Shaw will be on the chat as @mnmshaw, but if you have a non-tweeting secretary, please direct he/she to #PTchat’s Tweetchat link at http://tweetchat.com/room/ptchat at the time of the chat to follow along. Of course, all archives of these chats can be found here.